Privacy Policy
How we collect, use, and protect your information
Last Updated: January 2026
At SANDS Collections, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or make a purchase from us.
Information We Collect
Personal Information
When you place an order, we collect:
- Full name and contact details
- Shipping and billing address
- Phone number (for delivery coordination)
- Email address (for order confirmations)
Automatically Collected Information
When you browse our website, we may automatically collect device information, browser type, IP address, and browsing behavior to improve your shopping experience.
How We Use Your Information
- Process and fulfill your orders
- Communicate order updates via SMS and WhatsApp
- Respond to your inquiries and provide customer support
- Send promotional offers (only with your consent)
- Improve our website and product offerings
- Prevent fraud and ensure security
Information Sharing
We do not sell your personal information. We only share your information with:
- Courier Partners: To deliver your orders (TCS, Leopards, etc.)
- Payment Processors: When processing bank transfers
- Legal Requirements: When required by Pakistani law
Data Security
We implement appropriate security measures to protect your personal information. Our website uses SSL encryption to secure data transmission. However, no method of transmission over the Internet is 100% secure, and we cannot guarantee absolute security.
Your data is stored securely and access is limited to authorized personnel only.
Your Rights
You have the right to:
- • Access the personal information we hold about you
- • Request correction of inaccurate information
- • Request deletion of your data (subject to legal requirements)
- • Opt-out of marketing communications at any time
- • Lodge a complaint with relevant authorities